Terms of Service

Welcome to CastLyte. These Terms of Service ("Terms") govern your use of our AI career coaching platform, including CARL, our AI career coach. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Service

CastLyte provides AI-powered career coaching services through CARL, designed to help professionals:

• Succeed in their current roles
• Access the hidden job market
• Navigate career transitions and pivots
• Develop personalized career strategies

3. User Eligibility and Registration

To use our services, you must:

• Be at least 18 years of age
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized account access

4. User Responsibilities and Conduct

You agree to:

• Use our services only for lawful purposes
• Provide truthful information about your career background
• Respect the intellectual property rights of others
• Not attempt to reverse engineer or compromise our AI systems
• Not share your account access with others
• Not use our services to harm, harass, or discriminate against others

5. AI-Generated Content and Limitations

CARL uses artificial intelligence to provide career guidance. You understand and acknowledge that:

• AI-generated advice may not always be accurate or suitable for your specific situation
• You should use your professional judgment when implementing suggestions
• We do not guarantee specific career outcomes or job placement
• Our AI continuously learns and improves, but may have limitations
• You are responsible for verifying information before acting on it

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You consent to our data practices as described in the Privacy Policy.

7. Intellectual Property Rights

All content, features, and functionality of our platform, including but not limited to text, graphics, logos, software, and AI algorithms, are owned by CastLyte or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8. Subscription and Payment Terms

When our paid services become available:

• Subscription fees will be clearly disclosed before purchase
• Payments are non-refundable unless required by law
• Subscriptions auto-renew unless cancelled
• We reserve the right to change pricing with advance notice
• Failure to pay may result in service suspension

9. Service Availability and Modifications

We strive to maintain service availability but cannot guarantee uninterrupted access. We reserve the right to:

• Modify, suspend, or discontinue services with or without notice
• Update our AI algorithms and features
• Perform scheduled maintenance
• Implement security measures that may affect service access

10. Limitation of Liability

To the maximum extent permitted by law, CastLyte shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or career opportunities, arising from your use of our services.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Indemnification

You agree to indemnify and hold harmless CastLyte, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

13. Termination

Either party may terminate your account at any time. We may suspend or terminate your access immediately for violations of these Terms, illegal activity, or other reasons at our discretion. Upon termination, your right to use our services ceases immediately.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in San Francisco, California, except for claims that may be brought in small claims court.

15. Changes to Terms

We may modify these Terms at any time by posting updated terms on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms. We will provide notice of material changes via email or platform notification.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.