Privacy Policy

At CastLyte, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI career coaching platform, CARL.

1. Information We Collect

Personal Information

When you sign up for our waitlist or use our services, we may collect:

• Name and contact information (email address, phone number)
• Professional background and career goals
• Industry and role information
• Educational background
• Career challenges and objectives

Usage Data

We automatically collect information about how you interact with CARL, including:

• Session data and conversation history
• Feature usage patterns
• Technical information (IP address, browser type, device information)
• Performance metrics and error logs

2. How We Use Your Information

We use your information to:

• Provide personalized career coaching through CARL
• Improve our AI algorithms and service quality
• Communicate important updates about our services
• Analyze usage patterns to enhance user experience
• Ensure platform security and prevent misuse
• Comply with legal obligations

3. Data Security and Confidentiality

Your career information is highly sensitive, and we implement robust security measures:

• End-to-end encryption for all data transmission
• Secure cloud storage with industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your data
• Data anonymization for analytics and AI training

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in platform operations (under strict confidentiality agreements)

5. Your Rights and Choices

You have the right to:

• Access and review your personal data
• Request corrections to inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications
• Restrict certain uses of your information

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Upon account deletion, we will securely delete your personal data within 30 days, except for anonymized data used for service improvement.

7. International Data Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including compliance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.